Privacy Policy

Introduction

Apex Heart ("we," "our," or "us") operates the apexheartambala.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Name - First name and last name
• Mobile Number - Primary contact number
• Phone Number - Alternate contact number (optional)
• Gender - For medical record purposes
• Age - For appropriate medical consultation
• Email Address - For appointment confirmations
• Address - Residential address (if provided)

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Use of Data

Apex Heart uses the collected data for various purposes:

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Data Retention

Apex Heart will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Medical records are retained as per the guidelines of the Indian Medical Council and applicable healthcare regulations.

Your Data Protection Rights

You have the following data protection rights:

• Right to Access - You have the right to request copies of your personal data
• Right to Rectification - You have the right to request correction of inaccurate information
• Right to Erasure - You have the right to request deletion of your personal data
• Right to Restrict Processing - You have the right to request restriction of processing your personal data
• Right to Object - You have the right to object to our processing of your personal data
• Right to Data Portability - You have the right to request transfer of your data to another organization

Third-Party Services

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.